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GE Appliances Logo

GE® Smart 40,000 Grain Water Softener

Model # GXSHC40N

 4.4 out of 5 (192 Reviews)

Visit / Call our Showroom for Pricing and Availability

Water flow alerts
Receive alerts to your smart phone when there's a potential leak or running faucet. Requires WiFi signal at filter location

Remote shutoff
Shut off your water from anywhere using your smart device. Requires a WiFi signal at filter location

Select your softness
Customize your water softness with the custom select valve to enjoy cleaner-feeling skin

Salt Saver
Spend less time maintaining your system and more time enjoying it, with Salt Saver, which reduces salt consumption

Low salt reminder
Receive a notification when salt levels are low. Requires WiFi signal at softener location

Consumption tracking
Monitor water usage and flow rate. Requires WiFi signal at softener location

Pipe compatibility
No flames or soldering required for 3/4 inch quick connect fittings. 1 inch pipe requires additional fittings

Fewer water spots
Use up to 50% less dishwasher detergent and enjoy cleaner dishes with fewer spots

Appliances protection
Reduces scale and build up in water heaters, prolonging life and maintaining efficiency

Learn how to install the GE Appliances Smart Water Softener
This smart softener offers leak detection with remote water shutoff as well as consumption tracking information via your smart phone

Features:

  • Water flow alerts
  • Remote shutoff
  • Select your softness
  • Salt Saver
  • Low salt reminder
  • Consumption tracking
  • Pipe compatibility
  • Fewer water spots
  • Appliances protection
  • Learn how to install the GE Appliances Smart Water Softener
CAPACITY
Capacity (grains) 40000 gr
FILTER
App Filter - WiFi Connect Built-In
APPEARANCE
Color Appearance Light Gray
WARRANTY
Parts Warranty Limited 1-year entire appliance
Limited 10-year brine/resin tank
Limited 3-Year Electronic Monitor
Labor Warranty Limited 1-year entire appliance
Warranty Notes See written warranty for full details
POWER / RATINGS
Electronic Rating 24V; 60Hz
ACCESSORIES
Installation Kit Included
WEIGHTS & DIMENSIONS
Net Weight 102 lb
Overall Depth 22.4375 in
Overall Width 14.4375 in
Overall Height 47.625 in
Approximate Shipping Weight 106 lb
FEATURES
System Monitor Advanced
Resin Tank Size (in.) 9 x 40
Custom Select blending value Yes
WiFi Connect Built-In
Control Type Electronic
Resin Filter Type Standard Mesh
Regeneration Time (min.) 94 to 134
Style Sculpted
Salt Storage Capacity 230 lb
SmartSoft™ technology Yes
Indicator Lights Days to Empty; Low Salt; Status Light
Salt Saver Button/Light
Max. Hardness Removal (gpg) 110
Salt Saver button/light Yes
Valve Type High Flow
Audible Alarm Yes
Efficiency (grains per lb.-salt) 5100
Resin Quantity (cu.ft.) 1.1
Type Electronic-Demand Driven
Connected Features Remote Water Shutoff (External Valve)
Salt Level WiFi Alert
Water Usage Tracking
Max. Clear Water Iron Reduction (ppm) 8
Permanent Settings Memory Yes
Plumbing Connection / Pipe Size In & Out (in.) up to 1-1/4
Service Flow Rate (at 15 psi drop) 9.5
Sediment filter Yes

AB1200 Product Details

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

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Questions or Comments?
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4.4

out of 5 (192 Reviews)

84% of reviewers recommend this product.

2nd Water Softener

Submitted by apick75 - 7/8/2022

This is the second one that I have bought in the last 8 years. Never had an issue and it works great!
Originally posted on www.ge.com

Yes, I recommend this product

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Great water softener- Easy install

Submitted by KJ FL - 6/20/2022

Purchased online. Fast shipping, good instructions and easy install. Smart connectivity works well.
Originally posted on www.ge.com

Yes, I recommend this product

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Great features

Submitted by Hbob - 5/24/2022

I love it,works as described,easy to use and notice a big change on the water quality
Originally posted on www.ge.com

Yes, I recommend this product

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I'm so glad we went with this one. Love it!

Submitted by De63 - 2/17/2022

We went with this unit. Love it. Installed yesterday, plumber did a great job. We could already tell a big difference our first shower after being installed. We are very happy!
Originally posted on www.ge.com

Yes, I recommend this product

Do not buy this product

Submitted by Water Softener ge - 1/18/2022

Purchased this unit in 2020, needs new tank do to leak and only has one year warranty, buyer beware!!
Originally posted on www.ge.com

No, I do not recommend this product

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Nice water softener

Submitted by Now a Plumber - 1/9/2022

I couldn't get a plumber over so I just installed it myself. The instructions were very good, easy to follow. The unit is doing a great job softening our well water. Looking forward to no more white mineral buildup on our plumbing fixtures!
Originally posted on www.ge.com

Yes, I recommend this product

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Seems to be working. App sucks.

Submitted by sethiniowa - 12/14/2021

Water is soft. Install wasn't bad, but the valve control module took some extra finesse. One annoyance is that the lid to the salt basic in loose and not sealed quite as snugly as you'd expect. But the biggest problem is the Smart HQ app that is supposed to control the unit. After day 3 I can't do anything but open the app. If I click anything the app shuts down. The recommendation from GE support was to download the Comfort-GE app instead of the Smart HQ app, but it does the same thing. Further inquiries with GE support yielded this reply: "The app team is aware of the issue and working on a fix. Please be on the lookout for any updates to the app. Thanks, Ian Tier 2 Tech Support GE Appliances | Connected Home" Assuming that the app would work I could rate the overall experience better. However, the poorly developed telematics and inadequate support land me at 2/5 stars.
Originally posted on www.ge.com

No, I do not recommend this product

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Not that smart, but soft water

Submitted by BRD 4 life - 12/13/2021

It's a solid water softener. A few weeks in and (besides the app crashing until there was a new update) no problems. The area where I live has some of the hardest water in the USA, so I'm happy to have soft water now. Though I think the hard water tasted a little better. The only "smart" features are that you can shut off water to your water softener, it tells you water usage of previous days, and it tells you the estimate of when you should refill with salt. There is sadly no way to adjust any of the settings from the app. Being able to remotely shut off water is probably a good thing in an emergency.
Originally posted on www.ge.com

Yes, I recommend this product

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Works great, app okay

Submitted by Onyekg1234 - 11/7/2021

Works really well to soften water but app doesn't work well to control water usage or turn off water
Originally posted on www.ge.com

Yes, I recommend this product

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Perfect

Submitted by HHFD - 10/19/2021

this is the one I wanted to buy it is compact in stead of the big tank Thanks
Originally posted on www.ge.com

Yes, I recommend this product

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EASY SETUP

Submitted by JILL714 - 9/21/2021

MY HUSBAND PURCHASED THIS ON AMAZON AND WAS ABLE TO INSTALL IT HIMSELF. WORKS GREAT
Originally posted on www.ge.com

Yes, I recommend this product

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Ease of installation

Submitted by Chriscol627 - 8/29/2021

It was easy to replace my old softener with this new one. Can't wait to hook up the wifi
Originally posted on www.ge.com

Yes, I recommend this product

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Went bad in 16 months

Submitted by SajH - 8/29/2021

This replaced a unit that was working well for 10 years. However this unit lasted only 16 months. There was a major leak and water overflowed into our garage for hours.
Originally posted on www.ge.com

No, I do not recommend this product

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Resin leaks in a year of use

Submitted by amingo86 - 8/25/2021

The resin leaks in a year of use blocking our shower and faucet. GE has no contracted installer to replace the part around St. Louis, MO. I need to find a plumber to check and wait for GE to send a resin tank. The worst part... I need to pay for ALL the cost. VERY VERY disappointed!!!
Originally posted on www.ge.com

No, I do not recommend this product

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Space saving design, less guess-work

Submitted by wdidom - 7/23/2021

Although the middle/top blue piece arrived damaged, it appears to be cosmetic and shouldn't affect the functionality of the unit. That said, I'd recommend picking up a product like this in-store rather than have it shipped if possible. The packaging is obviously inadequate to withstand the rigors of retail shipping. Having it connected to the smart phone app is a neat feature to help you keep on top of the salt level.
Originally posted on www.ge.com

Yes, I recommend this product

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Great Machine for the Money!!

Submitted by HandsomeStranger - 6/8/2021

Our water is so atrocious that I don't think that we could drink it without our water softener! I let it run out of salt and almost immediately you could tell the difference that this device makes. I enjoy the fact that I can interface with it through my phone and that it sends detected leaks (in my case it was a hose running, watering the garden) to my phone too.
Originally posted on www.ge.com

Yes, I recommend this product

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Good Brand & Quality

Submitted by Roland Cochran - 6/6/2021

The wife and I are completely happy with this water softener. The fact that you can control it via wifi while away from home is another great feature.
Originally posted on www.ge.com

Yes, I recommend this product

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GE Water softener

Submitted by GE soft - 6/3/2021

Not working to well. I an not so happy with this item.
Originally posted on www.ge.com

No, I do not recommend this product

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Awesome water softener!

Submitted by JimandBJ - 5/27/2021

This is our 3rd water softener but, it's the first SMART Water Softener! The app lets me know when it's time to add salt and if it detects a water leak, (even when we are away from home) I can turn off the water to my home. Seriously, this water softener is Awesome! Thanks GE Appliances for marrying WIFI technology to an already great water softener!
Originally posted on www.ge.com

Yes, I recommend this product

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App doesn't work

Submitted by I wanted soft water - 5/23/2021

Don't pay extra for features that don't work. The app is junk.
Originally posted on www.ge.com

No, I do not recommend this product

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Love being SMART with the GE Water Softener

Submitted by Blakectx - 5/17/2021

The app works great, easy to use and fantastically soft water and with the matching SMART Water Filter makes this a smart purchase.
Originally posted on www.ge.com

Yes, I recommend this product

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So far so good

Submitted by MiraJ - 5/11/2021

Install was quick. I like the slick design of the softener.
Originally posted on www.ge.com

Yes, I recommend this product

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Great features, like the wi-fi controlled valve.

Submitted by Butch1948 - 4/29/2021

The softener was fairly easy to install and I like the fact that is came with a valve that I can control with my phone.
Originally posted on www.ge.com

Yes, I recommend this product

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Great appliances and easy to install

Submitted by QUEBEC21 - 4/24/2021

DIY installer will enjoy this product. Very easy to install and perform as described.
Originally posted on www.ge.com

Yes, I recommend this product

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Great features!

Submitted by Jesse12345 - 4/22/2021

The unit works flawlessly and provides monitoring capabilities that alert me to usage and issues related to leaks.
Originally posted on www.ge.com

Yes, I recommend this product

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Great product

Submitted by babagnosh - 4/20/2021

This is a good addition to our house and WiFi connectivity feature is awesome. Saves a lot of salt.
Originally posted on www.ge.com

Yes, I recommend this product

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GE smart water softener

Submitted by Shilvish - 4/18/2021

I'm very happy to have purchased this product and it has smart leak detection feature that its very useful.
Originally posted on www.ge.com

Yes, I recommend this product

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Nice water softener

Submitted by Jc63 - 4/12/2021

Product was easy to install and set up. Water in our home is now wonderful.
Originally posted on www.ge.com

Yes, I recommend this product

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Everything is great except...

Submitted by TeePee561 - 4/8/2021

Why is the 1" threaded NPT adapter not included? You're including the shutoff valve with no way to attach it. Had to go to Lowe's and Home Depot only to find both brass and PVC adapters leak since there's no washers provided either. Had to use Teflon tape and screw it in really tight to stop a leak.
Originally posted on www.ge.com

Yes, I recommend this product

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Easy to use

Submitted by Odezle - 4/5/2021

Like how easy it is to use. Very good product! Highly recommended
Originally posted on www.ge.com

Yes, I recommend this product

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Water softener

Submitted by JPAP1 - 4/1/2021

The water smart was prive well within my budget, the features such as detecting low salt and I receive the notification on my smart phone was the reason I bought it.
Originally posted on www.ge.com

No, I do not recommend this product

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Water is still hard...

Submitted by Feldmaac - 4/1/2021

I had a Waterboss that softened our very hard water. I have this unit cranked all the way up, and the water is still hard. So far I'm not impressed.
Originally posted on www.ge.com

No, I do not recommend this product

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I would not buy

Submitted by WWL2nd - 4/1/2021

Machine does not work like suppose too... Internet shutoff valve does not work with internet.... Just not a good product...
Originally posted on www.ge.com

No, I do not recommend this product

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Great ... But

Submitted by WarKat - 3/31/2021

This this water softener works great and softens the water accurately. But the only but is that I can not get the Smart system working to check out everything through Wi-Fi. It just won't connect no matter what I do. I spent a lot of time online trying to figure out what other people have done and nothing helps. Regardless, it still keeps on softening the water.
Originally posted on www.ge.com

Yes, I recommend this product

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So far so good

Submitted by Spades - 3/29/2021

Only had it for 3 weeks but we can sure tell the difference
Originally posted on www.ge.com

Yes, I recommend this product

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Great Softener - DO NOT get the WiFi

Submitted by Patrick_G - 3/28/2021

Softener is amazing, as are all GE, but do not get the WiFi. The app is horrible, not worth the extra few hundred dollars.
Originally posted on www.ge.com

No, I do not recommend this product

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Reliable product

Submitted by Nternet7 - 3/24/2021

This product works very well and has been very reliable. Easy installation and operation. This is the first one from GE I have used, and it has all the features I need.
Originally posted on www.ge.com

Yes, I recommend this product

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Simple and easy

Submitted by David70a - 3/23/2021

It was easy to install. And easy to program to get started
Originally posted on www.ge.com

Yes, I recommend this product

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Soft Water!

Submitted by Unicycle Ed - 3/20/2021

The only critique I have is I want the new GE app to work, but the rep told me it would be a couple of months (summer 2021) before that happens. So I'm using the old app which has fewer features.
Originally posted on www.ge.com

Yes, I recommend this product

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Features and Performance great.

Submitted by Drd5575 - 3/17/2021

Good performance. Price is good. Quite and WIFI works good.
Originally posted on www.ge.com

Yes, I recommend this product

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Great features

Submitted by devonz71 - 3/15/2021

I love that I have an app on my phone and can monitor my water softener.
Originally posted on www.ge.com

Yes, I recommend this product

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Great product

Submitted by Papi9 - 3/15/2021

Really good product I will recommend it , very satisfied with it.
Originally posted on www.ge.com

Yes, I recommend this product

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Easy to use

Submitted by Petede10 - 3/7/2021

Like the wifi warning if salt is low. Nice compact size
Originally posted on www.ge.com

Yes, I recommend this product

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Great Product and Simple Design. Easy to Install!!

Submitted by Rupz - 3/4/2021

The product is great, easy to install and configure. Simple look and design and straight forward to install.
Originally posted on www.ge.com

Yes, I recommend this product

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Water not soft

Submitted by Ash Soliman - 3/3/2021

When I open the box at some the pot is broking aunt quality of the water there's not enough soft
Originally posted on www.ge.com

No, I do not recommend this product

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Works Great.

Submitted by Farmer Kevin - 3/1/2021

It is great to have soft water again. I like the salt level minder in the tank and on the dashboard.
Originally posted on www.ge.com

Yes, I recommend this product

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Trusted choice.

Submitted by Tfree4444 - 2/28/2021

I needed to replace our older model. After reading reviews and searching information, I settled on this product. Happened to get a great close out price from Home Depot. I'm pleased and confident it will meet all our needs for a long time!
Originally posted on www.ge.com

Yes, I recommend this product

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Shut off valve included!

Submitted by RY2KSS - 2/28/2021

Peace of mind that I can stop the water flow remotely. If the system detects continuous high water, it will alert me and and allow me to close the supply valve all from my phone.
Originally posted on www.ge.com

Yes, I recommend this product

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Works good

Submitted by Jwhite0 - 2/22/2021

It was easy to install & works great. It does what is supposed to do.
Originally posted on www.ge.com

Yes, I recommend this product

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Water softener

Submitted by Eddie 60 - 2/21/2021

Water softener awesome easy install easy Easy programming we love it better than the old one I did a lot of research and came up with this one . Has a big holding tank for salt tell you when it's close to empty . Can really tell the difference don't be afraid to install it yourself it's not that hard watch a couple YouTube videos read the instructions call the health service line for programming you will not be disappointed.How did operational for over a week now really can tell the difference In the water Quality
Originally posted on www.ge.com

Yes, I recommend this product

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