disappointed
Submitted by Goldilocks -
1/9/2022
I don't like this dishwasher. We bought it to replace a Kitchen-aid that died. We chose it based on the Bosch reputation and after reading all the great reviews of this model. This machine was $400 less expensive than another Kitchen-aid model we were considering. In hindsight, I wish we would have bought the more expensive Kitchen-aid.
How do I hate this machine; let me count the ways. 1. It just doesn't clean very well. Dishes must be rinsed and or soaked to the point of almost clean before loading in the dishwasher and even then, some of them remain dirty when the cycle is done. Don't even think about putting dishes with dried on food residue in this machine because there is not a prayer of them coming out clean. I make sure to load it properly, I've experimented with various detergents and no matter what I try, I still end up with dirty dishes at the end of the cycle. 2. The 3rd (upper) rack is useless. If you put greasy utensils on this rack, they will still be dirty/greasy when the cycle is complete. I stopped using it and just use the utensil basket in the in bottom rack. I only use the upper rack now if I have something that requires nothing more than a good rinse. I should just take it out altogether and free up some head space for the middle rack. 3.The Crystal Dry setting is a worthless gimmick used to command a premium price for this machine. Most dishes are dry at the end whether you use the setting or you don't. It does not dry plastic stuff any better and there is still pooled water in any recessed area of your dishes. I choose not to use the setting at all anymore because it is ineffective and it just adds an extra 30 minutes to the already excessive cycle length. 4. The projected red-light dot. Again, it is an unnecessary, worthless gimmick. This machine is quiet but I can still hear it just fine while it draws water, washes, rinses, and drains. The only time I can't hear it is during the dry cycle. Some models (ones that are even more expensive) have a red-light projection that shows the remaining time in the cycle and I guess that would be a helpful feature if you were willing to spend the extra money for it. 5. The Rinse aid dispenser. There is no way to gauge how close you are to over-filling it until you have, actually, over-filled it. Then, you must wipe up the spillage so you don't damage any of the surfaces. It is annoying and wastes Rinse-aid product. 6. The detergent compartment. I use about 1 tablespoon of powder detergent for a regular load. The door cover doesn't close well and it sometimes takes 3 or 4 tries before it closes and latches. At the end of the cycle, I frequently find a detergent compartment partially filled with sopping wet detergent goo that did not get completely dissolved. I also, frequently, find some of my dishes sprinkled with dried/baked on detergent granules. 7. There is no in-cycle water filtration. Any bits of food or residue that you didn't rinse off beforehand gets tossed around during the wash and rinse cycle and re-deposited onto other dishes and gets cemented/baked on during the dry cycle. 8. The tines on the bottom rack are annoying. The tall ones in the back are so close together you can't put, let's say, pasta bowls there. The tines in the front are so short they can't support, let's say, pasta bowls because they just fall over and collapse onto each other. 9. There is some sort of valve in the machine located on the left wall, near the bottom and towards the back wall. It is to be kept unblocked but that is difficult because that is where the tall tines are and where only tall items can be placed. It would have made more design sense to put the shorter tines in front of the valve. 10. There is only one large sprayer arm; it is made of plastic and it is in the bottom of the machine. I would expect an expensive machine like this to have an upper and lower spray arm, made, preferably, of metal. 11. I don't know why this machine has a separate On/Off power button that has to be turned on and off, in addition to a start button. I've owned several dishwashers and not one had both a power and start button. Sometimes, I'm not home to turn off the power when the cycle is done or maybe I've already gone to bed before it's finished, so when the cycle is done, the machine sits idle but drawing electricity for hours.
We bought this machine at the height of the Pandemic and none of the retailers had this model on display. Only one appliance store even had it in stock, so we purchased it based on written descriptions, alone. I think if we had the opportunity to actually see the machine in person and check it out, we would have chosen the Kitchen-aid instead. Lesson learned. This is what my husband and I call "paying tuition"
Originally posted on Bosch.com
No, I do not recommend this product
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