20 cu. ft. Top Freezer Refrigerator

Awesome Room and the Icemaker

Submitted by VickiLG - 9/1/2024

Weve had this beautiful refrigerator since 12/3 and absolutely love it. The space door space is amazing. The icemaker is fantastic keeps up with our demands. Happy we have a LG
Originally posted on lg.com

Yes, I recommend this product

Piece of junk. Did not last three years

Submitted by junk 2024 - 8/30/2024

This refrigerator did not last years. Stopped cooling would only go down to 50 degrees. It is stilll under warranty that is a joke. I called in and set up a claim. I was told I would be contacted 24-48 hours called back 1 week later they couldnt find a repair technician. its been 4 weeks no repair techician and no call back. I call twice a week and get told you will be contacted in 24-48 hours. I will never buy an LG product again.
Originally posted on lg.com

No, I do not recommend this product

Cold cold cold great features

Submitted by Joe4848 - 8/20/2024

I bought this fridge a month ago and it is doing a SUPERB JOB we love it
Originally posted on lg.com

Yes, I recommend this product

Great features

Submitted by Tb1961 - 7/15/2024

Works greatlooks great For the money its one of the best out there
Originally posted on lg.com

Yes, I recommend this product

shame on you

Submitted by Dianne lydic - 6/27/2024

2 year warrenty refrig. ur service is worth less I deserve the 500.00 I have bought so much ice time on phone with customer service email the worthless president trying to find my own service man to fix my LG refrig. service man will not even service an LG what a peice of ur company is I have been putting to word out to every one to NOT buy LG products NOT HAPPY WITH LG
Originally posted on lg.com

No, I do not recommend this product

Parts not covered under warranty

Submitted by Jules79 - 6/24/2024

Got this fridge in Dec 2021 and apparently my parts arent even coved on the extended warranty. My defrost sensor is bad and evaporator fan motor needs replaced and isnt covered under warranty. I shouldnt have to pay $350 to fix it.
Originally posted on lg.com

No, I do not recommend this product

poor

Submitted by Dianne lydic - 6/24/2024

warrenty on refrigertor service terriable president is worthless Sharona
Originally posted on lg.com

No, I do not recommend this product

Great appliance

Submitted by MrsMrs - 6/20/2024

I am happy with my appliance.I will recommend to other people.
Originally posted on lg.com

Yes, I recommend this product

Garage Delight

Submitted by Sue Spainer - 6/16/2024

Purchased for the garage hubby LOVES his beer fridge and I like the extra freezer space. Black a great color for the garage. Refrigerator worked perfectly from the start - a great choice Highly recommended
Originally posted on lg.com

Yes, I recommend this product

terriable

Submitted by Diannelydic - 6/10/2024

I bought my refrigerator 2 years ago and it doesnt work sams club is where I bought it at no service person is in my area to fix it now I am working on a replacement from ur company and the time that it takes is over whellimg 3 weeks it has been for me without refrigerator what a shame shame on ur company I was even working with the president of company Sharona now I need actual sale receipt from Sams club that I am wanting on I put refrigertor on my credit card at the time so no actual receipt on hand I want replacement refrig...not a refund of money what a Hassel it i has been not happy at all
Originally posted on lg.com

No, I do not recommend this product

Dont buy

Submitted by Chrisjones - 6/6/2024

Less than two years old stopped working Stay away from this product
Originally posted on lg.com

No, I do not recommend this product

Good while it works

Submitted by John00000 - 6/5/2024

No issues with the fridge until two years end. Im currently dealing with a warranty repair. The assigned repair facility has not gotten in contact with me or return my message after two weeks. LG has prompted the warranty repair but I have seen no progress on getting it accomplished
Originally posted on lg.com

No, I do not recommend this product

Poor Design Extremely cheaply

Submitted by Freedom cold - 6/2/2024

Poor Design Quality Design not in the Mind of Consumers
Originally posted on lg.com

No, I do not recommend this product

LG single door refrigerator Model: LTCS20020B

Submitted by Vasantha Khublall - 5/24/2024

The LG refrigerator Model: LTCS20020B was delivered on Saturday May 18 2024 afternoon and has not yet been in my kitchen for a week. So far it has been working but since some reviewers mentioned that their refrigerators became problematic soon AFTER delivery I thought Id wait before writing a review in case I also have to contact Costco and LG on account of any problems that may crop up hopefully there wont be any problems. I notice the door swings open very wide to 180 degrres. I wonder if theres a way the door opening can be adjusted to open only to a 90 degree angle ? The delivery men were in a great hurry to leave and I was not able to ask them this question as I observed this only after they had left within about `10 minutes of their arrival altogether i.e. bringing the refrigerator into my dwelling and leaving very shortly thereafter. I earnestly hope the refrigerator will function efficiently and look forward to having a refrigerator that provides good and problem-free service. I could write a proper review a month after Ive had the refrigerator. At present Ive hardly had it for a week.
Originally posted on lg.com

No, I do not recommend this product

Good Fast Service

Submitted by MrsMrs - 5/22/2024

I needed a new part for my fridge and the part arrived in a day. Fast and quick delivery method.
Originally posted on lg.com

Yes, I recommend this product

Spacious

Submitted by CML24 - 5/14/2024

We have had the fridge for a week. I like how big it is and the space. However the first one we got didnt work when it was plugged in.
Originally posted on lg.com

Yes, I recommend this product

Lg really

Submitted by Wezo67 - 4/6/2024

Purchased in sept 2023 two months later top shelf cracks lg sent new shelf wrong fridge I sent pics of shelf in fridge along with model badge they sent another shelf wrong fridge we escalated up the the latter they sent another shelf wrong fridge then decided we will send the correct one they sent the crisper for the bottom of the fridge so Im still waiting to see what happens next meanwhile can use top shelf
Originally posted on lg.com

No, I do not recommend this product

TOTAL JUNK

Submitted by Diane M3996 - 2/13/2024

Horrible product. At 1 year the freezer fan burnt out. Called numerous repairmen and Noone wants to touch LG. They said its the worst refrigerator out there. Customer service was no help. The unit only 1 month out of warranty and no help from them. Eventually found a repair place charging 200.00 to come to the house. Plus parts. Now its freezing the ice cream into a solid block. Class action lawsuit going on because of all the compressors going bad. The end result of this is Ill have to go and buy ANOTHER refrigerator. This thing is JUNK.
Originally posted on lg.com

No, I do not recommend this product

2nd LG

Submitted by GS Properties - 1/22/2024

I purchased because the price was right and the quality is great as I have another LG refrigerator.
Originally posted on lg.com

Yes, I recommend this product

Unsatisfactory appliance and Customer service

Submitted by KYD1 - 1/11/2024

I brought my refrigerator 3 months ago. It stopped getting cold after 2 months. It took 5 weeks to get repaired. Not in their policies to reimburse for loss food or medication which I am a diabetic. Customer service and virtual assistant gave me the run around. Send complaint letter and only what to be resolution was if my refrigerator breaks again they would replace. I will never purchase another LG product ever again.
Originally posted on lg.com

No, I do not recommend this product

Unreliable Refrigerator Product

Submitted by KYD1 - 12/17/2023

I brought this not even 3 months ago and its not getting cold. Trying to get a replacement is not possible until the change all possible parts. It has been over month since the repairs have begun. Still no resolution. They reimbursements for my lost food insulin was extremely minimal which didnt cover my medication loss. Never asked for photos of lost food.
Originally posted on lg.com

No, I do not recommend this product

Unreliable Product

Submitted by KYD1 - 12/12/2023

The product was purchased in September 2023 and not even 3 months the refrigerator stopped getting cold. When finally getting a service appointment it was diagnosed as the compressor which already had rust on it being brought new. Once compressor was replaced was told give it 24 hours still not working. LG will not replace until all parts are change and their tech support deems it replaceable. Meanwhile I have no refrigerator medication that needs refrigeration and have young children and elderly in household. They only reimburse minimum dollars without requesting loss of products. This product is not reliable and I will never purchase another LG product.
Originally posted on lg.com

No, I do not recommend this product

They dont make them like the use too

Submitted by MShorrock - 12/12/2023

Well 2nd anniversary with this LG LTCS20020B refrigerator. We replaced the fan. Now it is leaking in the refrigerators interior. We will review for drain clog. I have never experienced issues with a refrigerator like this. The only issue was replacing a door gasket due to the age of the refrigerator.
Originally posted on lg.com

No, I do not recommend this product

Not happy at all

Submitted by Beverly Buchanan - 12/9/2023

I am not happy with my LG I brought it in 2021 Ive been having problems ever since my refrigerator has been broke since September
Originally posted on lg.com

No, I do not recommend this product

Perfect

Submitted by JoyceArlene - 12/5/2023

Love it - very quiet Works well - good size. No deli meat container but otherwise perfect.
Originally posted on lg.com

Yes, I recommend this product

poor customer service. poor deliver service.

Submitted by disappointed customer 3 - 12/1/2023

Worst customer service I have ever experienced. Worst delivery service I have ever experience. I will never buy an appliance from Home Depot again and I will never buy an LG product again. After four failed attempts to either repair or replace the damaged product and countless hours on the phone I am done.
Originally posted on lg.com

No, I do not recommend this product

Refrigerator

Submitted by Geohh - 11/20/2023

This is my first LG refrigerator and it has worked flawlessly. It keeps my ice cream frozen. I only wish it had a light in the freezer.
Originally posted on lg.com

Yes, I recommend this product

Submitted by fla21662 - 10/30/2023

Purchased this refrigerator 11 months ago and had a defective fan motor that ruined all my food to which LG refuses to stand behind. Horrible customer service experience and will never buy another LG product again
Originally posted on lg.com

No, I do not recommend this product

LG a Great Product

Submitted by BBRunes - 10/22/2023

Bought this product a few weeks ago. It fits perfectly in my kitchen. Exactly what I wanted in my newly revamped kitchen. Works wells is easy to care for and clean. This is not my first LG purchase and wont be my last. All of my large appliances are LG brand. I stand by my belief in the working longevity of this brand. I would and have recommended LG products.
Originally posted on lg.com

Yes, I recommend this product

Great simple low price with high price features.

Submitted by Cklove - 10/20/2023

Im very happy with this refrigerator. Strong sturdy shelves. Temperature is very accurate even during the hot season. Its plain and simple no extras. Great on a small budget. Freezer is larger than an average one. Price range is absolutely doable.
Originally posted on lg.com

Yes, I recommend this product

Great simple for the price

Submitted by Cklove - 10/20/2023

Love this small but efficient refrigerator. We have a very small area to fit. Shelves are very strong made well and sturdy compared to others. Freezer compacity is larger than expected. The temperature holds well even when it is hot. No extras but simple made well and sleek Someone on a small budget well worth the price. Thank you
Originally posted on lg.com

Yes, I recommend this product

Keeping it cold

Submitted by Keepsfoodcold - 10/12/2023

So far so good. We bought our LG refrigerator in August and its been working just great. It keeps everything nice and cold and we love it.
Originally posted on lg.com

Yes, I recommend this product

Dont

Submitted by Pamela63 - 10/11/2023

Purchased 6 months ago and will not cool properly. Swings from 45 degrees to 51 degrees. 2 repair trips...no improvement. Was told 2 weeks ago LG was sending someone else...NOTHING Having to rent a refrigerator till I get a replacement...I would rather get a refund. Ive send emails EVERYDAY...No answer.
Originally posted on lg.com

No, I do not recommend this product

Submitted by Tiffany 04 - 9/13/2023

I have been waiting on repairs for a month now . Not pleased at all.
Originally posted on lg.com

No, I do not recommend this product

Yes great features for what I need

Submitted by Sue Holliday - 9/1/2023

Love my refrigerator so far. However I wanted an ice maker i so did order it. Then got told by Lowes that its recalled and I cant get one right now. So please fix the issues make sure it will work properly so we can get one for it. Thx. Much LG Im so hoping it will be soon. But so far love my new refrigerator Id highly recommend it.
Originally posted on lg.com

Yes, I recommend this product

LG Refrigerator

Submitted by LG Black Refrigerator - 8/21/2023

I love my LG refrigerator. This is the first time I have a brand new refrigerator after staying in an apartment for 13 years. It fits perfectly in the space in my kitchen. Its perfect for my husband and I and has just enough space for us. I was super excited upon receiving my refrigerator.
Originally posted on lg.com

Yes, I recommend this product

The room this fridge has is amazing

Submitted by Roderick A - 8/5/2023

This was a new experience for meorder on lineand when the wife saw it she said I did good
Originally posted on lg.com

Yes, I recommend this product

Worst refrigerator products.

Submitted by Worst LG refrigerator - 7/31/2023

I bought the refrigerator in August 2022 and it broke down in June 2023. For the last month I have tried to get LG to repair it because its under warranty and it has been one struggle after another. Worst company to purchase from. If you want to purchase any product from LG do your research because customer service is crap. I can see why the company got sued when it come to refrigerators.
Originally posted on lg.com

No, I do not recommend this product

Need Better CSR agents with willingness to Listen

Submitted by Unsatisfied Poor Service - 7/26/2023

The worst Customer Service for a field representative and my other request have all been denied feeding off of the field representatives comment that no further action needed. I had asked for a different representative and was give the same one time and time again over
Originally posted on lg.com

No, I do not recommend this product

Perfect Extra Refrigerator for Garage

Submitted by LyndaB - 7/18/2023

Were very happy with our LG refrigerator/freezer for the garage Lots of extra space to store and keep our beverages cold
Originally posted on lg.com

Yes, I recommend this product

Great extra refrigerator

Submitted by Lingo7t - 7/16/2023

We bought this to have as an extra refrigerator. We did not have an ice maker installed to free up freezer space. Our items are kept cold and well frozen. It has plenty of room as a backup due to having 7 people in the home.
Originally posted on lg.com

Yes, I recommend this product

Quiet Refrigerator

Submitted by TMiller12 - 7/10/2023

Purchased this top freezer model after returning another brand that was way too noisy for our kitchen/family room plan. Definitely worth the hassle of the return this unit is as quiet a unit as I have ever heard. Seems to work extremely well too at keeping foods at a great consistent temperature.
Originally posted on lg.com

Yes, I recommend this product

LG LTC Line

Submitted by Penny Pinching Mom - 7/7/2023

After receiving our first LTCS20020B refrigerator it met all of our food storage needs until the fan and compressor malfunctioned. I was told because we filled the freezer a bit to full it overworked the compressor which ultimately forced us to file a claim for a new one. I still gave LG LTCS20020B a five star because the refrigerator itself is very roomy and is not overly complicated nor poor quality like other brands. The claim department was extremely friendly and the process was simple. We received our replacement of the same model within two weeks. Giving LG another whirl
Originally posted on lg.com

Yes, I recommend this product

NIGHTMARE

Submitted by A from CALI - 7/6/2023

I bought my LG Top Freezer Refrigerator November 2022. From the beginning it made popping and loud noises. Three months later it shut down. COMPRESSOR was replaced. I Received $250 food compensation to replace ALL my food loss. Three months later LG shut down AGAIN. OPERATING SYSTEM was replaced. I was promised $200 food compensation and was NEVER compensated. The compensation does not even cover the stress and sleepless nights. TODAY I am hoping for the best.
Originally posted on lg.com

No, I do not recommend this product

LISTEN TO YOUR CUSTOMERS

Submitted by DAVID SOTO - 7/3/2023

THE WORST EXPERIENCE FROM YOUR LG REPRESENTATIVE I WILL NEVER PUCHASE ANOTHER ONE OF YOUR PRODUC S
Originally posted on lg.com

No, I do not recommend this product

GREAT REFRIDGERATOR MORE FREEZER SPACE

Submitted by toph711 - 6/27/2023

OUR OLD REFRIDGERATOR WAS ON LAST LEGS GLAD WE FOUND THIS ONE. OVERALL A LITTLE LARGER DIMENSIONS BUT INSIDE A WHOLE LOT MORE SPACE. 20CUBIC FEET NOW OLD 18CUBIC FT SEEMS ALOT LARGER. FREEZER ALONE IS 2 CUBIC FEET LARGER AND WHO KNEW HOW MUSH MORE 2 CUBIC FEET WAS UNTIL YOU LOADED IT. REFRIDGERATOR SEEMS LARGER AS WELL AND HOLDS MORE THAN OLD ONE.
Originally posted on lg.com

Yes, I recommend this product

Brand new nothing special

Submitted by No longer a fan of LG - 6/26/2023

This was about the only black refrigerator I could find that fit the space in my kitchen. Pros: It keeps the food cold freezer keeps things frozen its quiet. Cons: Only light is in the front of the shelf so hard to see in back. One temperature control for both refrigerator and freezer. Sides and front are different finishes and the smooth front shows all fingerprints. Gasket around the doors is not black - its grey but I think its supposed to be silver to match the LG logo. Biggest issue: paint on condenser starting off-gassing after a week and my calls to LG customer service were the worst No one could just tell me that it wasnt refrigerant or another problem and it took 6+ days to have a technician let me know the problem was minor and would self-resolve. Technician told me it was a miracle he was actually provided the correct address as communication is so poor from LG. I have an LG washing machine television and now this refrigerator and based on interactions with customer service and presidential liaison its the last of my money that LG will get.
Originally posted on lg.com

No, I do not recommend this product

Great price for this fridge

Submitted by JerseyTownee - 6/10/2023

Fridge is priced really well. Easy to clean and spacious fridge/freezer. Using as our garage fridge and has worked out great.
Originally posted on lg.com

Yes, I recommend this product

Great features and capacity

Submitted by BoltonBrentwood - 6/7/2023

Had this for almost a month love the size economy easy to move and operate
Originally posted on lg.com

Yes, I recommend this product

LTcs20020B

Submitted by Phyllis Dortch - 6/5/2023

I enjoy my new LG refrigerator. Is very roomy. It looks right and nice when you open up the door. Very convenient for me to reach in. To get my items that I purchase. I love the look I love the space. I enjoy the freshness of the refrigerator storing my food. I will recommend this to many customers whos looking for a new refrigerator.
Originally posted on lg.com

Yes, I recommend this product